We care about your experience and want to ensure you’re happy with your Rosita® products.
Because our products are highly perishable and delicate, we unfortunately cannot accept returns or offer exchanges. Shipping and handling fees are also non-refundable.
At the same time, if you have an issue with your product, our customer service department is here to listen and help make it right. If you feel a return or refund is necessary, please contact Customer Service and we would be happy to help find a solution.
If you have an issue with your product, please reach out to our customer service department at ask@rositausa.com, where we can serve you and help to resolve your issue.