We care about your experience and want to ensure you’re happy with your Rosita products.
Because our products are highly perishable and delicate, we unfortunately cannot accept returns or offer exchanges. Shipping and handling fees are also non-refundable.
At the same time, if you have an issue with your product, our customer service department is here to listen and help make it right. If you feel a return or refund is necessary, please contact Customer Service and we would be happy to help find a solution.
If you have an issue with your product, please reach out to our customer service department at firstname.lastname@example.org, where we can serve you and help to resolve your issue.