If you’d like to swap a product in your subscription for a different item, you can easily make changes through your account. Follow the steps below to update your subscription.
Steps to Swap a Product in Your Subscription
- Go to www.rositausa.com and log in to your account with your email address and password.
- Click on the "Manage Subscriptions" section.
- Select the item you want to modify under the “Manage subscriptions” tab.
- On the subscription details page, locate the “Swap this for a different product” option and select
- Find the product you wish to swap and click on it.
- Click “Swap”.
- To save the change, click “Swap product”.
- The next scheduled order will now reflect the new product.
Additional Notes
- Swapping a product will not change your billing cycle or frequency.
- If your new product has a different price, the updated amount will be reflected in your next billing.
- Make sure your payment method is up to date to ensure a smooth transition.
If you’re unable to reactivate your subscription or have any questions, our Customer Support Team is happy to help. Send us a message via our Message Bot on our website, email support@rositausa.com, or give us a call at 1-888-778-3179.