We understand that timing your order can be important, especially if you’re managing travel, gift-giving, or storage concerns.
At this time, we’re unable to delay or postpone any shipments once an order has been placed. Our fulfillment process begins quickly to ensure the freshest products and fastest service, which means we are unable to hold packages for future shipment dates.
What Can I Do If I Need a Later Ship Date?
If you’d prefer your order to arrive at a later time, we recommend the following:
- Cancel your current order, and
- Place a new order closer to the date you’d like it to ship.
If your order hasn’t yet shipped and you wish to cancel it, send us a message via our Message Bot on our website, email support@rositausa.com, or give us a call at 1-888-778-3179.